Cookie Policy

COOKIE POLICY

At Marina Resort Benidorm, we comply with the provisions of the Law on Information Society Services, a regulation that has transposed Directive 2009/136/EC.

What is a cookie?

A cookie is a small text file, which is stored on your computer, tablet, cell phone or ultimately on the device you use to browse the Internet. It can save information about how often you visit a websites, your browsing preferences, the information you are most interested in, usernames, product registration, etc. Depending on the information they contain and the way you use your computer, they can be used to recognize the user.

Depending on their nature, cookies can be classified into:

“Session Cookies” or “Permanent Cookies”: the first are deleted when you close your browser, while the latter remain on your computer.

“Own Cookies” or “Third-party Cookies”: depending on whether they belong to the website owner or to a third party. According to their purpose, they can be:

“Technical Cookies”: These allow the user to navigate through a web page, platform or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, making the purchase process of an order, making the application for registration or participation in an event, using security elements during navigation, storing content for the dissemination of video or sound or sharing content through social networks.

“Personalization cookies”: These cookies allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where the user accesses the service, etc.

“Analysis cookies”: These cookies allow the person in charge of them, the monitoring and analysis of the behaviour of the users of the websites to which they are linked. The information collected by means of this type of cookie is used to measure the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of data regarding the usage made by the users of the service.

“Advertising Cookies”: These cookies allow the management, in the most efficient way, of the advertising spaces that, in its case, the publisher has included in a web page, application or platform from which it provides the requested service based on criteria such as the edited content or the frequency in which the ads are shown.

“Behavioral Advertising Cookies”: These cookies allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which it provides the requested service. These cookies store information on user behaviour obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

What cookies do we use and what is their purpose?

Own Cookies

DomainName / ExampleDurationPurposeType
www.marinaresortbenidorm.comutm_source, utm_medium, utm_campaign, utm_content, utm_paramsPersistentCookies set for tracking the origin of the visitor that makes a reservation from the webAnalysis Cookies
www.marinaresortbenidorm.comBOOKINGVALUES, BOOKING_VALUE, CART_ROOMS_C OOKIE_v2, CART_EXTRAS_C OOKIE_v2, CART_COOKIEPersistentDepending on the version of the reservation engine, these cookies are necessary for the proper operation of itStrictly Necessary
www.marinaresortbenidorm.commi_cookies_okPersistentSet to show the Cookies PolicyStrictly necessary
www.marinaresortbenidorm.comqtrans_front_langua gePersistentSet to manage the visitor languageStrictly necessary
www.marinaresortbenidorm.comcfduidPersistentCookie asociada con sitios que utilizan CloudFlare, utilizado para acelerar los tiempos de carga de la páginaStrictly necessary
www.marinaresortbenidorm.comhjIncludedInSampleSession

This cookie is associated with the functionality and web analytics services of HotJar, a company based in Malta.

It uniquely identifies a visitor throughout a single browser session and indicates inclusion in an audience sample.

Analysis cookies
www.marinaresortbenidorm.comTawkConnectionTi meSesiónCookie associated with Twak.com for chat management and support.Strictly necessary
www.marinaresortbenidorm.comft-user-id, ft-client-id5 yearsCookie associated with Flip.to for user identification.Strictly necessary
www.marinaresortbenidorm.comtriptease-identity- dataSessionCookie associated with Triptease.com for user identification.Strictly necessary

Third-party Cookies

hotjar.com_hjIncludedInSamplePersistentThis session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.Analysis Cookies

Domain Name / Example Duration Purpose Type
hotjar.com hs*, hubspotutk, hsPagesViewedThisSession, hsfirstvisit Persistent Cookies set by HubSpot to keep track of visitors on hotjar.com Analysis Cookies
hotjar.com mp_* Persistent Cookies set by Mixpanel to run track usage on hotjar.com. Analysis Cookies
google.com/analytics/ _ga Persistent Used to distinguish users. Analysis Cookies
google.com/analytics/ _gid Persistent Used to distinguish users. Analysis Cookies
google.com/analytics/ _gat, _dc_gtm_<property-id> Persistent Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. Cookies de análisis
google.com/analytics/ _gac_<property-id> Persistente Persistent Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out Behavioral Advertising Cookies
google.com/analytics/ utma Persistent Used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing utma cookies exist. The cookie is updated every time data is sent to Google Analytics. Functionality
google.com/analytics/ utmb Persistent This cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and no existing utmb cookies exist. The cookie is updated every time data is sent to Google Analytics. Analysis Cookies
google.com/analytics/ utmc Persistent Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the

utmb cookie to determine whether the user was in a new session/visit.

Funcionalidad
google.com/analytics/ utmt Persistent Used to throttle request rate. Cookies de análisis
google.com/analytics/ utmz Persistent Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics. Analysis Cookies
aws.amazon.com AWSALB Set by the use of an Amazon ELB Application Load Balancer
veinteractive.com ssid Used by VeInteractive (VE.com) for targeting advertising
thehotelsnetwork.com Phpsessid Cookie set by thehotelsnetwork.com for the management and optimization of visits to this web

Google has developed a Google Analytics cookie disabling plug-in for the most common browsers: Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera, which makes it easy to exclude the installation of these cookies. You can obtain more information by visiting this external link: https://tools.google.com/dlpage/gaoptout?hl=es

How to refuse cookies or revoke consent?

You can set your browser to accept or reject the installation of all, or any, cookies, or to request to be notified when a cookie is placed.

Each browser has specific configuration instructions. Below, we provide links to information regarding the most common browsers:

#menu-mnu_general-2, #menu-mnu_general-1, #qodef-page-mobile-header a.qodef-mobile-header-logo-link
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